Catalog products have launched! Customize unique products at factory prices — Start creating →
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Submit a custom request
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Frequently asked questions (FAQs)

Getting Started

What is Wayo?

Wayo is an AI-powered sourcing and customization platform that makes it easy for creators and companies to easily turn their brand vision into a reality. With our all-in-one intuitive platform, you can seamlessly design your product, manage your projects, and track your orders.

How does Wayo work?

Wayo works directly with an extensive network of manufacturers and suppliers to ensure high-quality products at competitive prices. By collaborating closely with our manufacturing partners, we’ve been able to build a sourcing solution that makes creating custom products simple and stress-free

How do I get started?

To get started, make an account. Once logged in, you’ll be able to access the client portal, where you can:

  • Place orders for both catalog and fully custom products
  • Review quotes and make payments
  • Track your orders and deliveries
  • Communicate with your project manager

What are the differences between a catalog product and a fully custom product?

Catalog productFully custom product
CostPre-negotiated, low prices shared upfrontVaries by project
Level of customizationLimited to a range of pre-defined customizations100% customizable
Minimum order quantity (MOQ)Typically ranges from 50 - 120 units (See individual product pages for more details)Typically starts from 1,000 units for most projects
Turnaround timeShips as soon as 2 weeksVaries by project - as we recommend ordering a custom sample before proceeding to production, most projects will take at least 3 weeks.

How do I order a catalog product?

1. Choose Your Item

Choose from our selection of catalog products.

2. Customize your product

Log in to the Wayo platform to begin customizing your product. Select product colors, dimensions, materials, printing methods, and more. Upload your logo or design.

3. Place Your Order

Confirm your order quantity, make your payment, and submit your production order. Our manufacturers will get started right away.

4. Receive Your order

It's that easy! When your full order arrives at your destination address, be sure to share your feedback with us. We'd love to see what you've created, so feel free to tag us on social media: @wayo.ai

Here's what to expect for custom orders:

1. Submit your request

Looking for an item that isn't listed in our catalog? Log in to the Wayo platform and submit a new project using our custom product sourcing form.

2. Review your quote

After submitting your project, you will be assigned a project manager, who will share a quote within the next two business days.

3. Place your custom sample order (Optional but highly recommended)

Once you’ve reviewed your quote quote, you can order a custom sample. This is your opportunity to approve the final appearance of your item before production.

4. Review custom sample

Carefully examine your custom sample once it arrives. Let your project manager know if you'd like to make any adjustments to the product. If not, you're ready to move forward with production.

5. Place your production order

Choose your order quantity and place your production order. Once we receive payment, our manufacturers will get started on your production order.

6. Receive your production order

It's that easy! When your full order arrives at your destination address, be sure to share your feedback with us. We'd love to see what you've created, so feel free to tag us on social media: @wayo.ai

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